At Lingyings, we are committed to providing quality drone accessories, replacement parts, and repair components. This Warranty Policy outlines the limited warranty coverage available for eligible products purchased through our website.
Limited Warranty Coverage
Eligible products may be covered by a limited warranty against manufacturing defects in materials or workmanship under normal use and installation conditions.
Warranty coverage begins on the date the order is delivered.
The warranty applies only to the original purchaser and is non-transferable.
Warranty Period
Unless otherwise stated on the product page, the following warranty periods apply:
Controllers
- 90-Day Limited Warranty
Repair Parts
Including but not limited to:
- Gimbal Components
- Motors
- GPS Modules
- Camera Components
- Signal Cables
- Sensor Components
- Flight Control Components
Coverage:
- 30-Day Limited Warranty
Propellers and Consumable Components
Including but not limited to:
- Propellers
- Protective Covers
- Shell Components
- Landing Gear Accessories
Coverage:
- 7-Day Dead-On-Arrival (DOA) Warranty
What Is Covered
This warranty covers:
- Manufacturing defects
- Material defects
- Product failures occurring under normal use
- Components that arrive non-functional due to production defects
Warranty claims are evaluated on a case-by-case basis.
What Is Not Covered
This warranty does not cover:
- Improper installation
- Incorrect repairs
- User modifications
- Accidental damage
- Crash damage
- Water damage
- Fire damage
- Electrical surges
- Improper voltage usage
- Wear and tear
- Cosmetic damage
- Damage caused by misuse
- Damage caused by neglect
- Damage caused by unauthorized repairs
The warranty also does not cover damage resulting from compatibility issues when customers purchase products that are not suitable for their drone model.
Technical Installation Disclaimer
Many products sold by Lingyings are technical repair components that require professional installation.
Customers are responsible for ensuring that installation is performed correctly.
Lingyings is not responsible for product failures or equipment damage resulting from:
- Improper installation
- Incorrect soldering
- Improper calibration
- Incorrect assembly procedures
- Repair attempts performed without appropriate technical knowledge
Dead-On-Arrival (DOA) Claims
If a product arrives damaged or non-functional, customers must notify us within 7 days of delivery.
To submit a DOA claim, customers may be asked to provide:
- Order information
- Product photographs
- Packaging photographs
- Description of the issue
- Video evidence when applicable
Failure to report a DOA issue within the required period may result in claim rejection.
Warranty Claim Review
All warranty claims are reviewed individually.
Additional information may be requested to verify:
- Product condition
- Installation procedures
- Nature of the defect
- Product compatibility
Lingyings reserves the right to approve or deny warranty claims based on the information provided.
Warranty Resolution
If a warranty claim is approved, Lingyings may provide one of the following remedies:
- Replacement product
- Replacement component
- Store credit
- Partial refund
- Full refund
The specific remedy will be determined at our sole discretion based on product condition, inventory availability, and claim circumstances.
Return of Warranty Items
In certain cases, customers may be required to return the product for inspection before a warranty claim can be finalized.
Returned products must not be intentionally damaged, altered, or modified.
Customers may be responsible for return shipping costs unless otherwise agreed.
Limitation of Liability
To the maximum extent permitted by law, Lingyings shall not be liable for:
- Loss of profits
- Loss of business
- Loss of data
- Aircraft downtime
- Commercial losses
- Indirect damages
- Consequential damages
- Incidental damages
Our maximum liability shall not exceed the purchase price of the affected product.
Exclusions for Professional Use
Products used in:
- Commercial operations
- Enterprise operations
- Government projects
- Industrial applications
may experience conditions beyond normal consumer use.
Warranty coverage remains limited to defects in the product itself and does not extend to operational losses or project-related damages.
Fraudulent Claims
Lingyings reserves the right to reject any warranty claim involving:
- False information
- Altered products
- Intentional damage
- Misrepresentation
- Fraudulent activity
Policy Updates
Lingyings reserves the right to modify this Warranty Policy at any time without prior notice.
Customers are encouraged to review this policy periodically for updates.
Questions Regarding Warranty Coverage
For questions regarding warranty eligibility, product coverage, or claim procedures, please contact our customer support team through the contact methods available on our website.